Privacy Policy
Last updated: November 15, 2026
Raintrail (“the game”) is a puzzle game published by VIZN Labs LLC, a Texas limited liability company (“we”, “us”). This policy explains what information the game collects, who receives it, why, and what you can do about it.
The short version. Raintrail has no accounts and no chat, and it never asks for your name, email address, contacts, photos or precise location. Your progress is saved on your device. Two outside services receive limited information from the game:
- Google AdMob, which provides the optional rewarded ads.
- GameAnalytics, which helps us understand how the game is played.
Purchases are handled by Apple, or by Google on Android.
1. What stays on your device
Your progress, coins, settings and saved purchases are stored only on your device. We never receive them. Deleting the game deletes them.
2. What is collected, by whom, and why
| What | Who receives it | Why |
|---|---|---|
| Gameplay events: levels started, won and lost, moves made, undo and hint use, Continues offered and used, ads watched, purchases made, session length | GameAnalytics | To learn which levels work and which need fixing |
| Identifiers: a random ID the game creates, your device’s vendor ID (IDFV on iPhone) and, only if you allow tracking, the advertising ID | GameAnalytics | To count players and sessions without knowing who you are |
| Advertising ID (IDFA on iPhone, Advertising ID on Android) | Google AdMob | To show and measure ads. On iPhone it is used only if you allow tracking when asked |
| Approximate location, worked out from your IP address | Google AdMob, and Google’s consent service | To show ads suited to your region, and to show a consent form where the law requires one |
| Ad information: which ads you saw and how you interacted with them | Google AdMob, GameAnalytics | To serve and measure ads, and to see how often ads are chosen |
| Device and diagnostic information: model, operating system, language, country, app version, crashes and performance | GameAnalytics, Google AdMob | To fix crashes and make sure ads and the game work on your device |
| Purchase information: what you bought and its price and currency (never your payment details) | Apple or Google, which handle the payment; the purchase event also goes to GameAnalytics | To give you what you bought, and to understand which offers are useful |
We do not collect your name, email address, phone number, contacts, photos, precise location or anything you type.
GameAnalytics and Google AdMob link the information they receive to identifiers from your device, but not to your name or contact details. We do not combine it with any other information about you.
3. Ads
Ads in Raintrail are rewarded: an ad plays when you tap to watch one for a reward. Google AdMob provides them. What Google does with the data is described in Google’s privacy policy and in how Google uses information from apps that use its services.
Your choices:
- iPhone: when you first open the game, Google’s consent message may ask about ads, and Apple’s tracking prompt follows. If you choose “Ask App Not to Track”, the advertising ID is not used, and ads are not personalized with it. You can change this at any time in the iPhone’s Settings › Privacy & Security › Tracking.
- Android: you can reset or delete your Advertising ID in your device’s settings.
- European Economic Area, United Kingdom and Switzerland: Google’s consent form asks before your data is used for personalized ads. You can change your choice at any time under Settings › Privacy choices in the game.
Saying no to tracking or to personalized ads does not change the game. You may still see ads that are not personalized when you choose to watch one.
4. Analytics
We use GameAnalytics to collect the gameplay events, identifiers and device information listed above. GameAnalytics processes this data for us, and we use it only to improve Raintrail, not for advertising. On iPhone, some GameAnalytics traffic is blocked by iOS unless you allow tracking.
5. Purchases
In-app purchases are handled by Apple through the App Store, or by Google through Google Play. We never see your card or payment details. The store tells the game what you bought so the game can deliver it.
On Apple accounts of people under 18 in Texas, and wherever a parent has turned on Ask to Buy, a purchase waits for a parent’s approval before it is delivered.
6. Who we share information with
We share information only with the services named above (Google AdMob and Google’s consent service, GameAnalytics, Apple and Google), and only for the purposes described.
We do not sell your personal information for money. Under some US state laws, letting an ad network use your advertising ID for personalized ads can count as “sharing” or “targeted advertising”. You can stop it at any time with the choices in section 3.
We may also disclose information if the law requires it.
7. How long information is kept
- On your device: until you delete the game.
- GameAnalytics: says it keeps analytics data, including device IDs and IP addresses, for 12 months on a rolling basis, and then anonymizes or deletes it.
- Google: keeps advertising data under Google’s own retention policy.
- Email you send us: kept only as long as we need it to answer you, and no longer than 12 months.
8. Your choices and rights
Raintrail has no accounts, so deleting the game stops all collection from that device.
Depending on where you live (for example the EU, the UK, California or Texas), you may have the right to:
- see the personal information held about you;
- correct it or delete it;
- object to or limit how it is used;
- opt out of targeted advertising.
To use these rights, or to ask us to delete analytics data about your device, email us. Please include the Player ID shown under Settings › Privacy in the game, so we can find your data. We will answer within 30 days and will not treat you differently for asking.
If you are in the EU or the UK, you can also complain to your local data protection authority.
9. Children
Raintrail is a general-audience game and is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has used the game and that we hold their information, email us and we will delete it.
10. Security
The game and the services above send data over encrypted connections (HTTPS). No system is perfectly secure, so we collect as little as we can.
11. Changes
If this policy changes, we will update the date at the top. If a change is significant, we will also say so in the game’s update notes.
12. Contact
VIZN Labs LLC, Texas, USA
Email: hello@vizns.com